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AI visibility for Swiss SMEs
THREE COMPANIES
IN THE ANSWER.
ARE YOU ONE?

( E )
[ ENGINES: 04 ]

Your customers ask ChatGPT before they open Google. Every week ECHO checks four AI services and, on request, Google’s AI box: whether they name you, who they name instead, what they get wrong, and what to change.

Today: first measurement with a call, free. After that from CHF 140 a month (prices). From our own measurements: one brand shows up in nearly two AI answers out of three, another in one out of twenty. The numbers.
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/ evidence

This is what we actually measured

No study, no extrapolation. Valid measurements across brands from several industries, as of 29 September 2026, every answer stored verbatim.

11 %

A Swiss B2B manufacturer

That is how often AI names them when someone asks for suppliers. One single competitor appears about three times as often in the very same answers.

23 %

A Swiss IT services provider

Two competitors show up in 36 % and 25 % of the same answers. It is a close race, and without measurement nobody sees it.

44 %

How often the engines disagree

Across all measurement days with at least three engines. Gemini names the tracked brands in 31 % of supplier answers, ChatGPT in 14 %. Check one engine and you check the wrong one.

5 % to 65 %

How far the measured brands sit apart

One shows up in nearly two answers out of three, another in one out of twenty. Both are measured the same way, across the same engines.

And where the AI got its answer

Across the sources that AI services supplied with their answers in our measurements, these sources sit at the top next to your own pages. That is where it gets decided who the AI knows.

wikipedia.orgindustry associationsregional portalssearch.chcompetitors’ websites

Two different bases appear on this page, and they mean two different things: the evidence set with every valid measurement, and the comparison across every company we measure, which only counts companies with enough measurements in the shared window. As of 29 September 2026, computed from the ECHO database, not lifted from a study. Customer names anonymised, competitors unnamed. A single week is noise, so we sample repeatedly and only read trends across weeks.

/ what ECHO also measures

Three things ECHO measures beyond mentions

Every block carries the figure behind it and the denominator next to it. The full story sits on its own page.

The AI box above the Google results

Google now writes its own answer above the search results. For your questions, ECHO checks three things: whether that box appears at all, whether it names you, and whether it credits your website as a source.

EvidenceFor a Swiss B2B client, Google shows an AI answer to a good half of the questions we measured. It names the client in one out of twelve. Google lists competitors’ pages as sources instead.
The full page on this →

When the AI gets you wrong

You give us your hard facts, and what you do not do. ECHO compares every measured answer and shows the sentence verbatim when ChatGPT, Claude, Gemini or Perplexity claims otherwise.

EvidenceNo quote, no finding. ECHO reports only what appears word for word in a stored answer. If a quote is not in the answer character for character, we discard the entire evaluation of that answer. The check runs over the answers of the past 14 days.
The full page on this →

German, French, Italian, English

Whether an AI names the same companies in French as in German cannot be assumed, only measured. ECHO can therefore measure in the three national languages and in English, each language with its own questions and its own figures, never mixed.

EvidenceNo outside evidence, a rule: every figure in the cockpit belongs to exactly one language, and a translated question is only measured once you have checked and approved it.
The full page on this →
What is coming next in ECHO, and where to send your requests →
/ the yardstick

Where you stand next to other companies

A number on its own says little: being named in 30 per cent of answers is good or bad depending on where everyone else sits. ECHO measures the exact same thing for several companies with the same method and shows you the middle and the range most of them fall into, within your field once enough companies are measured there. You never see an individual company, no league table, no top score.

The comparison appears only once a group reaches a minimum number of companies, and a company counts only from 30 measurement units in the shared window of 28 days. Only questions without your brand name in them are compared: with «what does company X offer?» a mention is close to certain, and a single project full of such questions would pull the middle up for everybody else.

How often a company gets named17.6 %
How often a company serves as a source5.0 %

Middle across every company we measure, as of 19.10.

/ how honest the numbers are

Every measurement wobbles. We write down how much.

Ask the same AI the same thing three times on one day and the result flips in around 10 per cent of cases. Between the four services the spread is a good four times larger: on 44 per cent of our measurement days up to 29 September 2026 they disagree about who deserves a mention. Check one service and you check the wrong one.

So every figure here carries a range. When the range is nearly as wide as the figure itself, the cockpit tells you: that means there are still too few measurements to say anything. We do not read single weeks, we read trends across weeks.

Anyone selling you a decimal place without a range is selling you noise.

The full arithmetic behind it →
/ the cockpit

One screen for how AI talks about you

No SQL. No data team. We build the questions your buyers actually ask, you strike what does not fit. ECHO runs them across four AI services every week, and you see where you stand and what to fix first.

echo-cockpit.com/p/beispiel
Sample view
10 %
of results flip when you ask the same AI service the same thing three times on one day.
Our own data, as of 29 September 2026
−25 %
drop in search-engine volume is what Gartner projects for 2026, as AI chatbots take over the query.
Gartner, Feb 2024
4
answer engines tracked side by side. On 44 % of measurement days they disagree about who deserves a mention.
Our own data, as of 29 September 2026
Daily
or weekly, your call. Either way you see it when a competitor takes your spot in the answers.
Rhythm follows your allowance
/ what you get

At the end of every week four things sit in front of you: a list of names, the answers word for word, the sources the AI reads, and a task list ordered by estimated impact.

None of it needs interpreting. You read what ChatGPT says about your industry, see who stands there instead of you, and get one job per gap: what to do and who does it, ordered by estimated impact and effort. On Google you could sit in eighth place and still get clicks. An AI answer names three companies. There is no second page.

[1]

A list of names

Who appears in the answers when somebody asks for what you sell. Your brand and everyone else, ranked by how often and split by engine.

[2]

The answers word for word

Not just a number, but the sentence you appear in, or the one you are missing from. Every answer stored, with date and engine.

[3]

The sources the AI reads

Which pages feed the answer, and that yours usually is not one of them. That is where it is decided who the AI knows.

[4]

A task list

One job per gap, ordered by estimated impact: what to do and who does it. Not a checklist nobody opens.

/ your built-in team

Not just the gap. The specialist who closes it.

A chart on its own closes no gap. ECHO hands each gap to the right role, and turns it into a brief you can act on this week.

Tech consultant

triggered by · tech check

robots.txt blocking GPTBot? No price on the page, no visible date? You don’t get the warning, you get the finished fix, ready to paste.

Delivers: robots directives, page checks for topic, price and date

When an AI has two pages it found for the same question in front of it, a peer-reviewed study finds that topic, price and date help decide which one it cites. Source: Vishwakarma, Kumar, Jamidar, SIGIR ’26, arXiv 2605.25517. The authors work at Sprinklr, a provider of customer communication software.

Copywriter

triggered by · citation gap

For “What is GEO”, others serve as the source, never you? You get the brief: the H1, the questions to answer, the prices and the date, and which source to beat, written in your voice.

Delivers: a ready-to-write content brief, on-brand

PR advisor

triggered by · source gap

The AI recommends agencies from three directories you’re missing from. You get the list, ranked by how often the AI actually pulls from each source.

Delivers: a prioritized where-to-get-mentioned list
Beta

CMO as a Service

triggered by · positioning gap

Competitors own the questions that decide the deal? You get the strategic call: which category to claim, which comparison pages to build, which message wins.

Delivers: a monthly briefing for the management team with three decisions. We review it before you get it. From Pro up, in German for now.
The brief is enough. The snippet to paste, the page to write, the source to pitch, ready to ship, in your hands.
/ how it works

Four phases, one loop

No agency retainer to read a PDF once a quarter. Scroll through the loop ECHO runs every week, each phase pins, and the next slides up over it.

ECHO®
[ built for the answer era ]
/ why this matters now:

WHEN AI ANSWERS, does your brand echo back?

tracking chatgpt · claude · perplexity · gemini, continuously.

Gartner expects 25 % less search engine volume in 2026 as AI chatbots take over the query. Without measuring, you will not notice when a competitor takes your place in the answers.

Source: Gartner press release (Feb 2024)
/ pricing

Pricing, without a sales call.

The first measurement and the call that explains it cost nothing, even if nothing comes of it. If you then want to keep measuring, here is what it costs, in CHF. Switch between monthly and annual below.

First measurement

The first measurement is free

We put twenty questions from your customers’ everyday life to ChatGPT, Claude, Gemini and Perplexity and talk the result through with you. Then you decide whether to keep measuring.

Request a measurement →
Start
CHF 140 /mo · excl. VAT
billed monthly, cancel anytime. With annual billing CHF 119/mo.
See where you stand: one website, measured every week across all four engines.
  • 40 tracked questions
  • 1 website, unlimited users
  • All 4 answer engines, every week
  • Ready-made actions to close each gap, with the tech check
  • Answer archive: 8 weeks
  • Support by mail

What the AI gets wrong: from Pro up. You can already store your facts here. Monthly briefing: from Pro up.
Google AI box: on request we switch it on per project. A Google query counts as one normal query.

Request a measurement
Most popular
Pro
CHF 320 /mo · excl. VAT
billed monthly, cancel anytime. With annual billing CHF 272/mo.
For in-house teams that want to move the number, not just watch it.
  • 120 tracked questions in total
  • shared across up to 2 websites, unlimited users
  • All 4 engines, weekly or daily
  • Ready-made actions plus the tech check
  • What the AI gets wrong: fact watch included
  • Monthly briefing for the management team, with print view (beta)
  • A competitor’s view and export of the answers as a table
  • Full answer archive, no time limit
  • Quarterly strategy call

Google AI box: on request we switch it on per project. A Google query counts as one normal query.

Fair use. Daily screenings are included and run with one reading per day, weekly ones with three readings per screening. That is our measurement method.

Request a measurement
Agency
CHF 720 /mo · excl. VAT
billed monthly, cancel anytime. With annual billing CHF 612/mo.
For agencies and consultants who offer ECHO to their clients. Everything in Pro for your client projects: 350 tracked questions in total, shared across up to 5 websites.
  • 350 tracked questions in total
  • shared across up to 5 websites, unlimited users
  • All 4 engines, weekly or daily
  • Everything in Pro: tech check, fact watch, monthly briefing (beta)
  • A competitor’s view and export of the answers as a table
  • Full answer archive, no time limit
  • Monthly strategy call

Google AI box: on request we switch it on per project. A Google query counts as one normal query.

Fair use. Daily screenings are included and run with one reading per day, weekly ones with three readings per screening. That is our measurement method.

Request a measurement

On every plan: four languages with their own figures, a monthly standing to pass on, an email after every scheduled measurement, AI crawlers on your website, a comparison with other companies once enough companies in your group are measured, unlimited users and questions to the founder. Measurement runs weekly, monthly or on demand, from Pro up also daily.

One entry point: we measure first and talk you through the result, then we set up your access. Request a measurement →

Add-ons & Enterprise

Build the package that fits your situation. Every add-on works on top of any plan.

+50 questions
CHF 70/mo

More questions in tracking when your allowance runs tight. One package at most on Start, as many as you need on Pro and Agency. On a plan with several websites the questions apply to all of them together.

Hosting in Switzerland
Price on request

Your data on a dedicated instance hosted in Switzerland.

More services
On request

Additional AI services beyond the four we track as standard.

Enterprise
On request

Everything freely configurable: questions, websites, AI services, hosting and support.

digital@pixels.ch → Request a measurement →

All prices in CHF, excl. VAT. Annual billing is 15 % cheaper than paying monthly.

/ questions

What people ask before their first scan

What is GEO?
GEO stands for Generative Engine Optimization. It is the work of getting AI services such as ChatGPT, Claude, Gemini and Perplexity to name your brand in their answers and to use your website as a source. SEO aims at the list of Google results, GEO at the answer itself. ECHO measures whether and how often that happens for you.
How do I measure whether ChatGPT recommends my company?
Put the questions your customers ask to several AI services, regularly. Then count how often you get named and who gets named instead. Asking once is not enough: ask the same service the same thing three times on the same day and the result flips in about 10 per cent of cases (our own measurement, as of 29 September 2026). ECHO puts the same questions to ChatGPT, Claude, Gemini and Perplexity on a schedule, stores every answer verbatim and shows the range next to every figure.
What does a GEO tool cost?
Ongoing tracking with ECHO starts at CHF 140 a month excl. VAT: Start with 40 questions for one website. Pro costs CHF 320 with 120 questions in total across up to 2 websites. Agency costs CHF 720 with 350 questions in total across up to 5 websites. Annual billing is 15 per cent cheaper. The first measurement, including a call, is free. As of October 2026. The comparison shows how ECHO differs from other GEO tools.
Is this just SEO with a new name?
No. SEO ranks pages in a list of links. ECHO tracks whether an AI answer names you at all, uses your site as a source, and how you stack up against competitors in the same reply. Different surface, different game, different fixes.
Which AI services do you track?
ChatGPT, Claude, Perplexity and Gemini, side by side. You see where you show up strong, where you’re invisible, and which service is quietly recommending a competitor instead of you.
How is a “mention” different from a “citation”?
A mention means the AI names your brand in its answer. A citation means ChatGPT, Claude or Gemini back up their answer with a page from your website. Anything the AI only saw while searching and did not use does not count. We call the figure “How often you serve as a source”. Perplexity shows a source list but does not say which of those sources went into the text, so we report separately whether you appear in its source list. ECHO tracks mentions and citations, because winning each one takes a different move.
What do I actually get in the fix queue?
Concrete, ranked tasks tied to a real gap: put a price on a page the AI does not use as a source, date it, publish a comparison page for a question where you get named second but never serve as a source. Ordered by estimated impact, busywork never.
Do I have to fix everything myself?
No, that’s the point of the built-in team. Each gap comes back as a ready-to-act brief: the H1, the price and date to add, the source to pitch. Hand it straight to your developer or writer and ship this week, no guessing, no blank page.
How long until I see results?
Your baseline is ready the moment your first scan finishes. Movement follows the work: ship the high-impact fixes, and the weekly re-scan shows how often you get named and serve as a source.
Who builds ECHO?
PIXELS AG, based in Lucerne. The agency was founded in 1978, the digital side in 2015. We built ECHO because our own clients kept asking the same question: are we even in the AI answers yet?

Find out whether you are in the answer

We build twenty questions your customers really ask, run them once through every service, and explain the result to you in a call. Free, even if nothing comes of it. If AI answers in your field hardly ever name a supplier, we tell you that instead of selling you a subscription.

First the call, then the access · no payment details · every project set up properly